Terms of Service
Please read these terms carefully before using our services.
Last Updated: January 2026 | Effective Date: January 1, 2026
Welcome to Helix BioMedical. These Terms of Service ("Terms") govern your access to and use of our healthcare services, patient portal, mobile applications, and website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
By accessing or using any services provided by Helix BioMedical ("we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our HIPAA Notice of Privacy Practices.
If you are accessing services on behalf of a minor child, you represent that you are the parent or legal guardian with authority to bind the minor to these Terms.
Important: These Terms constitute a legally binding agreement. Please review them carefully and consult legal counsel if you have questions.
2. Description of Services
Helix BioMedical provides:
- Primary and preventive healthcare services
- Diagnostic testing and laboratory services
- Bioresonance therapy and alternative medicine
- Telehealth consultations and virtual care
- Mobile medical mission services
- Community health outreach programs
- Patient portal and electronic health records access
Our services are provided as a 508(c)(1)(a) faith-based healthcare organization operating under Wyoming jurisdiction.
3. Patient Eligibility and Registration
3.1 Eligibility
Our services are available to all individuals regardless of race, color, national origin, sex, age, or disability. We serve patients in Nevada and surrounding areas through our clinic locations and mobile units.
3.2 Registration Requirements
- Valid government-issued identification
- Accurate contact information
- Complete medical history disclosure
- Insurance information (if applicable)
- Signed consent forms and acknowledgments
4. Patient Responsibilities
As a patient, you agree to:
- Provide accurate and complete health information
- Follow prescribed treatment plans and medical advice
- Keep scheduled appointments or provide adequate notice of cancellation
- Treat healthcare staff with respect and dignity
- Maintain confidentiality of portal login credentials
- Promptly report any changes in health status or medications
- Fulfill financial obligations for services rendered
- Comply with facility rules and policies
5. Medical Disclaimer
IMPORTANT MEDICAL DISCLAIMER
The information and services provided by Helix BioMedical are for general healthcare purposes and should not replace emergency medical care. In case of a medical emergency, call 911 immediately.
Our telehealth services are not intended for emergency situations. If you are experiencing a medical emergency, chest pain, difficulty breathing, severe bleeding, or other life-threatening conditions, seek immediate emergency care.
Alternative therapies, including bioresonance therapy, are complementary treatments and are not FDA-approved to diagnose, treat, cure, or prevent any disease. Results may vary.
6. Informed Consent
Before receiving treatment, you will be asked to provide informed consent. This includes:
- Understanding the nature of proposed treatments
- Being informed of potential risks and benefits
- Learning about alternative treatment options
- Understanding the consequences of refusing treatment
- Having the opportunity to ask questions
You have the right to refuse any treatment. However, refusal may impact our ability to provide optimal care.
7. Payment Terms
7.1 Payment Responsibility
You are responsible for payment of all services rendered, including any amounts not covered by insurance. Co-payments and deductibles are due at the time of service.
7.2 Financial Assistance
As a faith-based ministry, we offer sliding scale fees and financial assistance programs for qualifying individuals. Please inquire with our billing department about available options.
7.3 Community Service
Through our mobile medical missions, we provide free healthcare services to underserved communities. These services are funded through donations and are provided at no cost to patients.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HELIX BIOMEDICAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
Our total liability for any claims arising under these Terms shall not exceed the amount paid by you for services in the twelve (12) months preceding the claim.
Nothing in these Terms shall limit liability for gross negligence, willful misconduct, or any liability that cannot be excluded by law.
9. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through the following process:
- Informal Resolution: Contact our patient relations department to attempt informal resolution
- Mediation: If informal resolution fails, parties agree to non-binding mediation
- Arbitration: Unresolved disputes shall be settled by binding arbitration under AAA Healthcare Rules
Governing Law: These Terms are governed by the laws of the State of Wyoming without regard to conflict of law principles.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through:
- Email notification to registered patients
- Notice on our website and patient portal
- Posting in our healthcare facilities
Continued use of our services after modifications constitutes acceptance of the updated Terms.
Questions About These Terms?
If you have questions about these Terms of Service, please contact us:
Legal Department
Email: [email protected]
Phone: (725) 287-7791
Mailing Address
Helix BioMedical
2400 S Jones Blvd
Las Vegas, NV 89146