Privacy Policy
Your privacy is our priority. Learn how we protect your information.
Last Updated: January 2026
Helix BioMedical is committed to protecting the privacy and security of your personal and health information. As a 508(c)(1)(a) faith-based healthcare organization, we understand the sacred trust you place in us when sharing your medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with HIPAA, state healthcare privacy laws, and our faith-based principles.
1. Overview and Scope
1.1 Who We Are
Legal Entity: Helix BioMedical, a 508(c)(1)(a) faith-based healthcare organization
Services: Mobile healthcare, diagnostic testing, telehealth, bioresonance therapy, and community health services
Jurisdiction: Operating under Wyoming law and federal healthcare regulations
1.2 Information Covered
- Protected Health Information (PHI) under HIPAA
- Personal identification information
- Financial and billing information
- Electronic communications and portal data
- Mobile mission and community outreach records
Faith-Based Commitment: As a ministry organization, we hold ourselves to the highest ethical standards in protecting your privacy, viewing this responsibility as both a legal obligation and a sacred trust.
2. Information We Collect
2.1 Health Information
- Medical history and current health conditions
- Diagnostic test results and laboratory findings
- Treatment plans and clinical notes
- Prescription and medication information
- Bioresonance therapy session data
- Telehealth consultation records
- Immunization and vaccination records
2.2 Personal Information
- Full legal name and date of birth
- Social Security Number (for billing purposes only)
- Contact information (address, phone, email)
- Emergency contact information
- Insurance and coverage details
- Government-issued identification
2.3 Technical Information
- IP address and device identifiers
- Browser type and operating system
- Portal access logs and session data
- Telehealth connection quality metrics
3. How We Use Your Information
3.1 Treatment Purposes
- Providing medical diagnosis and treatment
- Coordinating care between providers
- Managing prescriptions and medications
- Conducting follow-up care and monitoring
- Delivering telehealth consultations
3.2 Healthcare Operations
- Quality assessment and improvement
- Staff training and competency evaluation
- Accreditation and licensing compliance
- Business management and planning
- Community health program development
3.3 Payment Processing
- Insurance verification and claims processing
- Patient billing and collections
- Financial assistance program eligibility
- Sliding scale fee determination
4. HIPAA Compliance
Helix BioMedical fully complies with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, including the Privacy Rule, Security Rule, and Breach Notification Rule.
4.1 Your HIPAA Rights
Right to Access
Obtain copies of your medical records
Right to Amend
Request corrections to your health information
Right to Accounting
Receive list of disclosures made
Right to Restrict
Request limits on how we use your information
Right to Confidential Communications
Request communication through specific means
Right to Notice
Receive copy of our privacy practices
4.2 Minimum Necessary Standard
We only access, use, or disclose the minimum amount of protected health information necessary to accomplish the intended purpose. Staff access to PHI is role-based and regularly audited.
5. Data Security Measures
5.1 Technical Safeguards
- Encryption: AES-256 encryption for data at rest and in transit
- Access Controls: Multi-factor authentication and role-based access
- Audit Trails: Complete logging of all PHI access and modifications
- Firewalls: Enterprise-grade network security and intrusion detection
- Backup: Encrypted backups with geographic redundancy
5.2 Administrative Safeguards
- Designated Privacy Officer and Security Officer
- Annual HIPAA training for all workforce members
- Business Associate Agreements with all vendors
- Regular risk assessments and security audits
- Incident response and breach notification procedures
5.3 Physical Safeguards
- Secure facility access with badge and biometric controls
- Workstation security policies
- Device and media controls
- Secure disposal of PHI-containing materials
7. Your Privacy Rights
Access Your Records
Request copies of your medical records within 30 days. Fees may apply for copying.
Request Amendments
Ask us to correct information you believe is incorrect or incomplete.
Request Restrictions
Ask us to limit how we use or share your information.
Confidential Communications
Request that we contact you in a specific way or at a specific location.
Accounting of Disclosures
Obtain a list of certain disclosures we have made of your information.
8. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA). Note: HIPAA-covered health information is generally exempt from CCPA, but we honor these rights for non-health data.
- Right to Know: Request disclosure of personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt-out of sale of personal information (we do not sell)
- Right to Non-Discrimination: Equal service regardless of exercising rights
9. Children's Privacy
We provide healthcare services to minors with appropriate parental/guardian consent. For minors, parents or legal guardians may exercise privacy rights on behalf of the child, except where state law grants minors independent rights to healthcare privacy.
We comply with all state laws regarding minor consent for specific types of healthcare, including reproductive health, mental health, and substance abuse treatment where applicable.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated through:
- Posting the revised policy on our website
- Email notification to registered patients
- Notice in our healthcare facilities
- Patient portal announcements
Changes take effect immediately upon posting unless otherwise specified. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy, to exercise your privacy rights, or to file a complaint, please contact:
Privacy Officer
Email: [email protected]
Phone: (725) 287-7791
HIPAA Complaints
U.S. Department of Health and Human Services
Office for Civil Rights
hhs.gov/ocr/privacy
Mailing Address:
Helix BioMedical - Privacy Department
2400 S Jones Blvd
Las Vegas, NV 89146